Risk Taking
Acting decisively on the basis of sound judgment and intuition; and learning from mistakes and sharing the learning.Despite this entrenched risk taking ability, we are no mavericks, and truly have a 'method in all the madness' as some like to call it.
Honesty
Communicating clearly and specifically to customers the deliverables and our expectations from them.Honesty and commitment to our customers is of paramount importance to BisenTech Zone culture.
Ownership
From owning a resolution to closure by the person who has the first contact with the customer, to offering solutions to problems that are internally raised, and accepting responsibility for actions & carrying team forward in a crisis situations.
Openness
Being simple and approachable, sharing information with customers and the team regularly, and encouraging feedback and initiatives from team members. This value is extended to staff and they are encouraged to voice their opinions and feedback on any matter to anyone, irrespective of the seniority of the audience.
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